Also enable Script Control, if necessary. Enable Memory Protection and save the Policy. Also disable Script Control, if it is enabled. Instead, you can: Disable Memory Protection in the Policy, then save the Policy. Open the registry setting and change the value to 01. Right-click Desktop, then select New > Binary Value.įor the name, type CompatibilityMode. Right-click Desktop, click Permissions, then take ownership and grant yourself Full Control. Using the Registry Editor, go to HKEY_LOCAL_MACHINE\SOFTWARE\Cylance\Desktop. While Memory Protection and Script Control use the same core functions, the way each feature protects a device is different.Īdd the following registry key to enable Compatibility Mode: It does not work when only Script Control is enabled. Solution: Compatibility Mode works when Memory Protection is enabled or when Memory Protection and Script Control are enabled. Compatibility Mode has been tested with the following products: To resolve this issue, you can add a registry key to the Cylance Desktop registry folder to allow Memory Protection to inject in the same manner as other applications. This causes the other application to crash. ![]() However, other products that also monitor memory processes handle injections differently and may not be prepared for injection as early in the process as Memory Protection. ![]() Issue: The original design for Memory Protection is to inject at the earliest possible point during process startup. Solution 1 Problem: When using Memory Protection, there are some compatibility issues with other products. Please see the below steps in order to put Cylance in compatibility mode. Cylance must be run in compatibility mode in order to the VDA and Cylance to run on the same machine.
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